On November 10th, Apple announced a new service plan on the official website. Due to the 13-inch MacBook Pro (non Touch Bar) data loss and hard disk hidden danger, Apple and its authorized service providers will be eligible for free maintenance. Help users replace the new 13-inch MacBook Pro SSD for free.
Apple has confirmed that there are problem swith the few 128 GB and 256 GB SSDs in the 13-inch MacBook Pro (no touch bar),which can lead to data loss and hard disk problems. However, some users think the problem is more serious such as battery is not durable, sometimes it makes strange noises and so on.
1.How to Check Your MacBook Whether Match Replace Service Plan
Apple's website shows that the hard drives installed in the 13-inch MacBook Pro sold between June 2017 and June 2018 were affected. If the user meets the recall conditions, they can replace the new 13-inch MacBook Pro SSD for free in Apple's after-sales.
If you are not sure if your MacBook Pro can get an SSD Service Program, you can do this:
Step 1: Choose Apple Menu-About This MacBook, make sure your notebook model is "MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)"
Step 2: If the models match, you can go to the Solid-State Drive service program website page and enter your MacBook serial number to check if the computer meets this plan.
Note:
During the process of detecting and replacing the 13-inch MacBook Pro SSD, all your data will be lost. In order to prevent data loss, you need to back up all data in advance.
2.MacBook Pro Method for Backing up Data
The easiest way to back up your MacBook Pro data is to use the "Time Machine". You need to prepare a portable hard disk. If you don't have another hard drive, "Time Machine" can also support backing up to another MacBook under the same network or storing data online, steps for following:
- Click on "System Preferences"
- Choose "Time Machine"
- Select the hard drive you want to migrate to
- Start backup
Backup data on iCloud
You can place photos, documents, music, and other files on iCloud, or select the specific files and folders you want to back up to an external storage device.
For the affected series,Apple will provide a free SSD Service Program for MacBook, this global program will not extend the standard warranty coverage of the 13-inch MacBook Pro for a period of three years from the date of the sale.
In addition, any damage that may interfere with the detection of the hard drive requires to repair, which may incur additional costs. If you have paid for repairs for a 13-inch MacBook Pro SSD,you can contact Apple for a refund.
Fortunately, we can get free repairs due to product failures caused by Apple's reasons. However, more other possible hardware errors, you may need to pay for the relevant accessories and repair yourself. The best place to buy a hard drive, GEMWON is a MacBook parts wholesale online, including screens,keyboards,fans, Hinge, etc.
Summary:
Apple is the world's top technology company, and users trust Apple. However, this month, Apple macbook has had two recalls:the 13-inch MacBook Pro replacement SSD service, and the iPhone X screen free replacement service plan launched on the 9th of this month. In addition, the "Butterfly Keyboard" incident occurred in May, which indicates that Apple needs to increase the control of product design and quality.
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