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A few days ago, I saw a problem that “Today I found out that the camera does not working. it shows black blank screen... please... somebody help me on this?”  Many people may encounter this problem, this article will help you solve the iPhone 7 Plus camera stopped working.




Part 1: Why is the Camera on iPhone 7 Plus not Working?

Software crashes and hardware damaged are two of the main reasons for why the iPhone 7 plus camera doesn't work. Software crashes may occur when the iPhone 7 plus camera application conflicts with other apps, or iPhone 7 plus camera stopped working after update.

in addition, if your iPhone 7 plus has been dropped or wet, hardware may damage, causing your iPhone 7 plus camera black screen to not open.


Part 2: Solutions for iPhone 7 Plus Camera Failed

1. iPhone 7 Plus Camera won't Work and Black Screen Cause by Software Crash

Way 1: Restart the Camera App

Restarting the iPhone 7 plus camera function may solve your problem, please perform the following steps:


  • Press the home button twice quickly. it will open a new window with all recently opened applications in standby mode
  • Swipe right or left until you see the camera app preview screen
  • wipe over the preview of the camera app to close or exit the app

Then, restart the camera application and try restarting the phone if the camera dead problem is not resolved.


Way 2: Resart iPhone
When you turn off your iPhone, the operating system shuts down all the programs that keep your iPhone running. When you turn on your iphone, all those programs start fresh, and sometimes that’s enough to fix a simple software conflict.
2.1 Press and hold the power button until “slide to power off” appears on the screen.
2.2 Use your finger to swipe the screen from left to right.
2.3 Wait for your iPhone to turn all the way off.
2.4 To turn your iPhone on, press and hold the power button until the Apple logo appears on the screen.


Way 3: Update the Latest iPhone 7 Plus iOS System

If your iPhone 7 Plus camera stops working after update, it maybe causes by system upgrade process was interrupted.

2.1 Hard Reset iPhone Device

A force restart may work to resolve iPhone 7 plus camera not working after update.


  • You will need shut down the phone and connect it to iTunes at first.
  • Then keep holding the Home button and power button until it connects to iTunes.

For the restart of other iPhone such as iPhone X / 8/8 Plus, please refer to the following image:



2.2 Update to Latest iOS Version

To solve iPhone 7 plus iOS 11 camera bugs, just get the latest iOS 11 update System

Settings > General > Software Update and check for new updates.


Way 4: Reset All Settings

It may be that some system errors caused the iphone 7 plus camera cannot use and we need to reset the IOS to fix it.

4.1 Go to the Home screen.

4.2 Open the Settings app.

4.3 Tap General.

4.4 Use your finger to scroll down to Reset. It will be the last.

4.5 option in Settings -> General.

4.6 Tap Reset All Settings.

4.7 Enter your passcode.


4.8 Tap Reset All Settings.


2. Case for iPhone 7 plus Camera not Working after Drop

If the iphone 7 plus camera broken, it may be that your iPhone camera hardware is damaged or the motherboard is out of order, and usually requires the assistance of a professional to fix it. If you can solve the hardware-related problems yourself, it will be a good choice, which can save cost for iPhone camera repair.


In addition, if you are a mobile phone repair engineer, this iPhone 7 Plus camera can't open a repair case that might interest you:

Question Description: This iPhone 7 plus front camera can be turned on, and the rear camera turns on the black screen.




  • The customer description has replaced the rear camera. To insure, we have re-tested it. The test found that the fault persists and guessed the motherboard problem. After removing the motherboard, I found that the WIFI chip has been moved. It should be that the customer has repaired the WIFI function before. The maintenance personnel did not master the temperature when blowing the chip, and the sealing capacitor resistance was not strong.




  • After careful observation, the negative temperature coefficient thermistor of the R2002 camera was found to be missing. Although this resistor will not affect the iPhone 7 plus camera, it will be refilled for insurance.



  • After filling up, start checking the rubber component next to the WIFI chip. After removing the edge of the small component, the two coupling capacitors C2525 and C2526 are loose.





  • This component leads to the CPU and the rear camera. If the virtual soldering will cause the iPhone 7 plus rear camera to open after the black screen, the two coupling capacitors will be added and the fault will be solved.



The Bottom Line:

The above are some general solutions for the iPhone 7 plus camera and flashlight not working, and there are some examples. If you have new technical challenges, please feel free to leave a comment. GEMWON will give you better parts to replace the damaged iPhone 7 plus camera.




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